Patients you need to:

• Bring a referral letter + ID document + Medical aid card
• Remain in the practice until all examinations due
• Keep appointments (Cancel in advance) 24 hrs
• A missed appointment will be charged
• Settle your bills on time I Internal process - billing
• Take your preparation meds/fasting instructions
• Avoid corrupt practices
• Respect employees and people's rights

Patients you serve to:

• To be treated with respect & dignity
• Right to consent or refuse treatment procedure
• Professional radiology report (Discuss with referring Dr)
• Protection & Privacy
• Confidentiality on your health condition
• To know the names of the people serving you